Sheraton Melbourne Hotel | Melbourne ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

27 Little Collins Street, Melbourne, Australia, 3000

“The hotel is perfectly situated near vibrant dining and entertainment options.”view full review

Sheraton Melbourne Hotel, a 5-star accommodation, features an indoor lap swimming pool, a spa, and multiple dining options. Guests can enjoy views of the city's iconic landmarks and easy access to Melbourne's vibrant dining and shopping districts.

Rooms & Amenities

Rooms at Sheraton Melbourne Hotel are equipped with LED Smart TVs, complimentary Wi-Fi, and Sheraton Signature Beds. Bathrooms feature marble floors and large tubs, providing a luxurious experience.

Dining Options

Dining options include Little Collins Street Kitchen, which focuses on European-inspired cuisine, and the open-air Terrace Bar offering city views and cocktails. Room service is available as well.

Leisure & Landmarks

Leisure facilities comprise a heated indoor pool, fitness center, and spa offering various treatments. Guests can visit nearby landmarks such as the Princess Theatre and the Melbourne Cricket Ground within walking distance.

Services & Transportation

Sheraton Melbourne Hotel features event spaces suitable for meetings and gatherings, supported by a dedicated events team. Local transport options include nearby bus stops providing convenient access to the city.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Executive One-Bedroom King Suite Terrace City View

Max:

3 persons

520 sq. feet

Bed options:

1 King-size bed

City view

Shower

Coffee machine

room details

Check Prices

Federation One-Bedroom King Suite Terrace City View

Max:

3 persons

520 sq. feet

Bed options:

1 King-size bed

City view

Shower

Coffee machine

room details

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Superior Room Two Double Beds City View

Max:

4 persons

380 sq. feet

Bed options:

2 Double beds

City view

Shower

Heating

room details

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Melbourne3300 ft

Airports

Essendon Fields (MEB) 9.9 mi

Tullamarine (MEL) 14.1 mi

Train

Parliament Train Station400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Rooftop Spa

“I absolutely loved the pool, spa, and steam room facilities at Sheraton Melbourne. They are beautifully designed, providing a relaxing atmosphere to unwind. I enjoyed using the spa area attached to the rooftop bar, where I could order food and drinks via a QR code, making it super convenient to enjoy a cocktail while lounging!” view full review

Fantastic Dining Experience

“The dining experience here is just really good! During my stay, I enjoyed a delicious buffet breakfast with a wide variety of options. I particularly loved the pre-theatre menu, and the steak I ordered was cooked to perfection. Not to mention the complimentary glass of sparkling wine upon arrival - what a lovely touch!” view full review

Stylish and Comfortable Room

“I stayed in the superior king room, and I must say it was very stylish! The large shower area and the bathtub were highlights for me. The room was clean and well-appointed, with comfortable bedding that ensured a great night's sleep. I appreciated the thoughtful design of having a glass wall separating the bed and bathroom, which added a unique touch to the space.” view full review

Excellent Entertainment Options

“The room came equipped with two televisions and a well-stocked mini-fridge, made for a great in-room entertainment experience. I appreciated having a coffee machine as well, perfect for enjoying a cup while relaxing. This hotel really takes care of guests with all their entertainment amenities!” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Golf course

Guest Parking

Electric kettle

Services

Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Spa & Leisure

Indoor swimming pool
Sun loungers
Sun terrace
Garden area
Spa & wellness centre
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Shallow end

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

27 Little Collins Street, Melbourne, Australia, 3000

Map view

27 Little Collins Street, Melbourne, Australia, 3000

City landmarks

Stadium

Melbourne Cricket Ground

4500 ft

Casino

Crown Melbourne

1.1 mi

Landmark

Eureka Skydeck

1.1 mi

Gallery

National Gallery of Victoria

4600 ft

Botanical Garden

Royal Botanic Gardens Victoria

1.3 mi

Aquarium

SEA LIFE Melbourne Aquarium

1.1 mi

Landmark

Collins Street

1.1 mi

Square

Federation Square

4600 ft

Gallery

Arts Centre Melbourne

4600 ft

Landmark

Shrine of Remembrance

1.6 mi

Landmark

Royal Exhibition Building

1.0 mi

Park

Fitzroy Gardens

2900 ft

Mall

Block Arcade

1.1 mi

Museum

Melbourne Museum

1.0 mi

Parking area

Docklands Stadium

1.4 mi

Landmark

Acmi

4600 ft

Stadium

Rod Laver Arena

4500 ft

Museum

Immigration Museum

1.1 mi

Church

St Paul's Cathedral

4600 ft

Monument

Cooks' Cottage

2900 ft

Church

St Patrick's Cathedral

2900 ft

Landmark

Hosier Lane

4600 ft

Theatre

State Theatre

4600 ft

River

Yarra River

4600 ft

Nearby

Museum

Old Melbourne Gaol

1800 ft

Park

Carlton Gardens

1800 ft

Library

State Library Victoria

1800 ft

Little Bourke Street

Chinatown

1800 ft

Public Building

Parliament House of Victoria

1800 ft

Museum

Old Treasury Building

1800 ft

Restaurants

Afternoon Tea at The Hotel Windsor

500 ft

111 Spring Street The Hotel Windsor

Rice Paper Scissors

1400 ft

15 Hardware Lane

San Telmo

300 ft

14 Meyers Pl

Little Collins Street Kitchen

100 ft

27 Little Collins St Sheraton Melbourne Hotel

East Bar and Restaurant

200 ft

25 Little Collins St

Lupino Bistro and Bar

300 ft

41 Little Collins St

Mamasita

800 ft

11 Collins St

Rare Steakhouse Uptown

500 ft

61 Little Collins St Shop 6

Coffee Exchange

200 ft

Shops 9 1 Little Collins St

Sakura Kaiten

500 ft

60 Little Collins St

Reviews and Ratings

Reviews from guests about their experience.

60%

loved their spa retreat and can’t wait to return.

6.0/10

Guest rating

Rooms

7.4

Location

8.8

Service

6.4

Dining

6.8

Sebastian

United Kingdom, February 2025

6.4/10

My recent stay at Sheraton Melbourne had its highs and lows. The location is fantastic, right in the heart of the city, making it easy to access public transport and explore nearby activities. However, I found the room smaller than I expected, and there were issues with cleanliness and service that need improvement.

Rooms

7.0

I stayed in a Traditional King Room. while it was spacious and clean with a comfortable king size bed, I was disappointed to find handprints on the windows, which made me question the overall cleanliness. The shower design could also be improved as the water spilled out onto the bathroom floor.

Service

6.0

The staff were friendly and efficient, which I appreciated. however, I experienced some trouble when maintenance knocked on my door early and it wasn't even meant for my room. Also, the staff didn't clearly communicate about parking validation, leading to additional confusion.

Location

8.0

The hotel's location is one of its major selling points. it's very close to public transport, right in the heart of the city, and easy to access all the activities I wanted to visit.

Dining

7.0

I enjoyed the breakfast buffet, though it didn't change much throughout my stay. it felt over-priced unless you're really indulging. There was a large mix-up regarding breakfast inclusion in my package that needed clarification.

Facilities

6.0

The hotel offers nice facilities. but the pool area was disappointing, with overcrowding and cleanliness issues. Additionally, the terrace bar closed too early on Saturday night.

Elliot

United Kingdom, January 2025

5.6/10

I enjoyed my stay at the Sheraton Melbourne Hotel, with its great location and cozy rooms. however, the breakfast could use some improvement and the internet service was disappointing. Overall, it's a nice option in the city.

Rooms

8.0

My room was cozy and comfortable, although the view was blocked by a neighboring building. I did appreciate the fantastic bedding. the soft robes were a lovely touch.

Service

8.0

The staff were friendly and helpful, really making me feel welcome during my stay. They even assisted with setting up the TV in the terrace bar. but I did feel a lack of action when I reported internet issues.

Location

10.0

The location is fantastic, just a short walk to Parliament station and close to great restaurants in China Town. Being in the heart of the city made it very convenient for my plans.

Dining

6.0

While I enjoyed the buffet breakfast, the service could be better. my coffee took a while to arrive, and the omelette I received was less than perfect.

Facilities

6.0

The hotel offered various facilities, including room service and a business center where I was able to print documents. However, the internet service was frustratingly slow.

Evelyn

United Kingdom, January 2025

5.4/10

I had a mixed experience at the Sheraton Melbourne Hotel. While my room was spacious and well-equipped, the food and beverage services left me disappointed, especially with the billing issues I faced. The staff was friendly, but the overall execution needs improvement to match the hotel's modern appearance.

Rooms

8.0

My room was spacious and airy with a comfy bed, good amenities, and a great view. However, I found the bed a bit too soft for my liking.

Service

5.0

The staff were generally friendly and helpful. However, I had some issues with the billing process that really frustrated me, especially during check-out.

Location

9.0

The hotel is in a prime spot on Little Collins Street, making it super convenient for exploring shops and restaurants in the area. It's also a short ride to the Yarra River and other attractions.

Dining

6.0

I enjoyed the breakfast, but the billing confusion with room service and the bar service really put a damper on the experience. The food was tasty but inconsistently priced, which was frustrating.

Facilities

6.0

The hotel had nice amenities and room service, but the kitchen and bar area were quite messy. The lack of attention to detail in food service was disappointing.

Isaac

United Kingdom, November 2024

6.4/10

My stay at the Sheraton Melbourne Hotel had its ups and downs. The room was modern and comfortable, but I encountered several issues with the dining experience and billing that left a sour taste. While the staff was friendly and attentive, the dining facilities could use significant improvement, especially concerning transparency in charges.

Rooms

7.0

The room was modern and tidy, providing a comfortable space for my stay. However, I felt it could have had a few more thoughtful touches to make it feel special for my anniversary.

Service

6.0

The staff, particularly at the concierge desk, were friendly and helpful. However, there were some hiccups when dealing with billing and communication which impacted the overall experience.

Location

8.0

The hotel is perfectly situated in the heart of the city, making it easy to explore nearby bars and restaurants, which I greatly appreciated during my visit.

Dining

5.0

Unfortunately, my dining experience left much to be desired. While room service breakfast was tasty, there were inconsistencies with charges, and the happy hour promotion turned out to be misleading.

Facilities

6.0

The hotel had good facilities like a well-equipped gym, but the cleanliness and performance of the kitchen and bar left a lot to be desired. I was disappointed with how they managed service during my stay.

Jade

United Kingdom, October 2024

6.4/10

I recently stayed at the Sheraton Melbourne, and while I enjoyed the location and dining, a few issues affected my overall experience. The rooms were clean and comfortable, but the smaller size for a family was a bit cramped. I appreciated the excellent service from the staff, though some of my interactions felt a bit disengaged at times. Overall, I had a lovely stay but there were a couple of hiccups worth noting.

Rooms

7.0

The room was clean and comfortable, but a bit on the small side for my family of four. I loved the soft robes provided, which added a nice touch to my stay.

Service

7.0

Most of the staff were friendly and professional. However, I did encounter a few moments where the service felt less attentive, particularly during busy times.

Location

9.0

The location was fantastic, with easy access to shopping, restaurants, and public transport. It made exploring the city very convenient.

Dining

10.0

The restaurant experience was elegant, offering great food with quick service. I especially enjoyed the chicken breast and oysters during the Christmas brunch.

Facilities

7.0

The facilities included room service and valet parking, which was a nice convenience. However, I did find that the pool's chlorine smell was quite strong.